Track Your Order

Enter your order number or tracking number to get real-time updates.

Where to find your order number?

Check your order confirmation email or visit My Orders in your account.

Try a Demo

Use these sample order numbers to test tracking:

Delivery Issue?

Package late or missing?

Report a Problem →

Track Your Order

Enter your FreshCart order number (e.g. FC-123456)

Tracking Tips

Make the most of your tracking

  • Tracking updates may take up to 24 hours after shipment to appear.
  • Your order number starts with "FC-" and is in your confirmation email.
  • You can also track directly on the carrier's website using the tracking number.
  • Estimated delivery times exclude weekends and public holidays.
  • If your tracking hasn't updated in 3+ days, contact our support team.

Package missing or late?

If your order is significantly delayed or hasn't arrived, our team will investigate and make it right.

Contact Support →

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